Polesilks unit is made with your safety in mind. The metal part of your Polesilks kit is manufactured to a high standard here in England and each unit is individually inspected for quality control purposes. Our silks are specially manufactured and are not ‘off the shelf’ as they have been made specifically for the Polesilks unit. They allow comfort as well as durability and ease of use for combination moves. Your Polesilks ‘metal unit’ carries a full 12 month guarantee and your ‘silks’ carries a 3 year or 300 hours use time which every is the soonest. As all our units are individually numbered it is important that for your warranty to be validated you must register your polesilks unit by emailing email@example.com along with filling in the Silks time log provided.
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Returns and Exchanges
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.
- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Us.
- Please ensure that the item you are returning is repackaged with all elements.
Ship your item back to Us
Firstly Print and return this Returns Form to:
Studio Deplacer, City Road Business Centre, 18 City Road, Derby, DE1 3RQ
Please remember to ensure that the item you are returning is repackaged with all elements.
For more information, view our full Returns and Exchanges information.